Terms and Conditions

Last updated: August 2026

Welcome to SmartChemSynth Machine (OPC) Pvt. Ltd. (“SmartChemSynth,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website smartchemsynth.com (the “Site”) and any products or services you purchase or request from us. By accessing the Site or placing an order, you agree to these terms.

1. About Us

SmartChemSynth Machine (OPC) Pvt. Ltd. designs and manufactures flow chemistry instrumentation, including reactors, pumps, electrochemical cells, fittings, and related laboratory equipment, based at First Floor Plot No. 20, CFC Area, Rd Number 15, IDA, Nacharam, Hyderabad, Telangana 500076.

2. Products and Pricing

  • Product specifications, images, and prices on the Site are provided for informational purposes and may change without prior notice.
  • Some products are listed “On Request” and require a custom quote based on your specific requirements.
  • We reserve the right to limit quantities, refuse orders, or discontinue any product at our discretion.

3. Orders and Quotes

  • Placing an order or submitting a quote request through the Site does not guarantee acceptance. All orders are subject to confirmation by our team.
  • Quotes provided are valid for a limited period as stated at the time of quoting, unless otherwise agreed in writing.
  • Payment terms, delivery timelines, and installation (where applicable) will be confirmed separately for each order.

4. Shipping and Delivery

  • Delivery timelines vary by product and location and will be communicated at the time of order confirmation.
  • Risk of loss or damage passes to the customer upon delivery to the shipping carrier, unless otherwise agreed.

5. Warranty and Returns

  • Products are covered by the manufacturer warranty terms communicated at the time of sale, unless stated otherwise.
  • Custom or made-to-order equipment is generally non-returnable, except in cases of manufacturing defects.
  • For warranty claims or return requests, contact us using the details below.

6. Intellectual Property

All content on this Site, including text, images, logos, and product designs, is the property of SmartChemSynth Machine (OPC) Pvt. Ltd. and may not be reproduced, distributed, or used without our written permission.

7. Careers and Job Applications

By submitting a job application through our Careers page, you consent to us storing and reviewing your application details (including your CV) for recruitment purposes.

8. Limitation of Liability

SmartChemSynth shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Site, to the extent permitted by applicable law. Our total liability for any claim shall not exceed the amount paid for the product or service in question.

9. Governing Law

These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised terms.

11. Contact Us

For questions about these Terms and Conditions, contact us:

SmartChemSynth Machine (OPC) Pvt. Ltd.
First Floor Plot No. 20, CFC Area, Rd Number 15, IDA, Nacharam, Hyderabad, Telangana 500076
Email: smartchemsynth@gmail.com
Phone: +91 93910 20759

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