Who we are

SmartChemSynth Machine (OPC) Pvt. Ltd. (“SmartChemSynth,” “we,” “us,” or “our”) operates the website smartchemsynth.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, request a quote, apply for a job, or purchase our products.

Last updated: August 2026

1. Information We Collect

Information you provide directly:

• Contact form submissions (name, email, phone number, message)
• Career applications (name, email, phone, job position, cover letter, uploaded CV/resume)
• Shop orders and quote requests (name, shipping/billing address, email, phone, order details)
• Newsletter or marketing sign-ups, if applicable

Information collected automatically:

• IP address, browser type, device information
• Pages visited, time spent on the Site, referring URLs
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and quote requests
• Process and fulfill product orders
• Review job applications and contact candidates
• Improve our website, products, and services
• Send updates about our products or services (only where you’ve opted in)
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site, process payments, or ship orders (e.g., hosting providers, payment gateways, courier services)
• Legal authorities where required by law or to protect our legal rights

4. Cookies

Our Site may use cookies to remember your preferences, keep the shopping cart functional, and understand how visitors use the Site. You can disable cookies through your browser settings, though some Site features may not work correctly without them.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law (e.g., tax and accounting records for completed orders).

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Children’s Privacy

Our Site and products are intended for business and professional use. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

SmartChemSynth Machine (OPC) Pvt. Ltd.
First Floor Plot No. 20, CFC Area, Rd Number 15, IDA, Nacharam, Hyderabad, Telangana 500076
Email: smartchemsynth@gmail.com
Phone: +91 93910 20759